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Maintenance and Repairs

If you are having problems getting your landlord to repair and/or maintain your
rental unit follow these steps
1. Give your landlord a written request to
fix the problem and keep a copy of
your request.
2. Document the problem with pictures,
videotape and/or witnesses.
3. Call the Standards & Licensing Department, Health Department or
Fire Department.
4. Get a copy of their report from the
Clerk’s Office on the second floor at
City Hall through the Freedom of Information Act. There is a small fee.
5. If your landlord still does not fix the
problem, you can apply to the Ontario
Rental Housing Tribunal (ORHT)
The ORHT is a tribunal that rules
on disputes between rental tenants
and landlords.
6. You can supeona the inspector to
appear as a witness at the ORHT.


You can apply to the Ontario Rental Housing Tribunal to:
? get your landlord to do the repair or
maintenance work
? get some rent back for the time the
repair was not done
? get your landlord to pay you back if
you paid for the repair
? get your landlord to pay you for the
inconvenience of not being able to
enjoy your home
? be able to end your tenancy
? do anything else that will help solve
your repair problem.
For More Information Call:

Dundurn Community Legal
Services
905-527-4572

McQuesten Legal and Community
Services 905-545-0442

Hamilton Mountain Legal & Community Services
905-575-9590

Housing Help Centre
905-526-8100


This Brochure Prepared By
Hamilton Tenant Education Project

210 Napier Street
Hamilton, Ontario
L8R 1S7
Phone #: 905-526-8100
Fax #: 905-528-1448



HTEP PARTNERS

Lead Organization:
Solutions for Housing Action Committee
In Partnership With:
Dundurn Community Legal Services, Hamilton Executive Directors Aboriginal Coalition, Hamilton Mountain Legal & Community Services, , The Housing Help Centre, McQuesten Legal & Community Services, Settlement & Integration Services Organization (SISO), The Social Planning & Research Council of Hamilton and The Residential Care Facilities Tenants' Coalition
Funded By:
HRDC Government of Canada Supporting Communities
Partnership Initiative, The Hamilton Community Foundation and
The Ontario Trillium Foundation.
Making
a
Complaint
to the


Standards & Licensing Department
Health Department
Fire Department



Who to Call
When to Call
What Happens When You Call

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