Maintenance
and Repairs If you are having problems getting your landlord to repair and/or maintain your rental unit follow these steps 1. Give your landlord a written request to fix the problem and keep a copy of your request. 2. Document the problem with pictures, videotape and/or witnesses. 3. Call the Standards & Licensing Department, Health Department or Fire Department. 4. Get a copy of their report from the Clerk’s Office on the second floor at City Hall through the Freedom of Information Act. There is a small fee. 5. If your landlord still does not fix the problem, you can apply to the Ontario Rental Housing Tribunal (ORHT) The ORHT is a tribunal that rules on disputes between rental tenants and landlords. 6. You can supeona the inspector to appear as a witness at the ORHT. You can apply to the Ontario Rental Housing Tribunal to: ? get your landlord to do the repair or maintenance work ? get some rent back for the time the repair was not done ? get your landlord to pay you back if you paid for the repair ? get your landlord to pay you for the inconvenience of not being able to enjoy your home ? be able to end your tenancy ? do anything else that will help solve your repair problem. |
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Making
a Complaint to the Standards & Licensing Department Health Department Fire Department Who to Call When to Call What Happens When You Call |